About Unifin

Unifin, Inc. is a full-service Business Process Outsourcing and Accounts Receivable Management firm. Unifin provides solutions that enable businesses to meet the callenges associated with their outsource call center needs while improving efficiency. Unifin is proud of its focus on brand protection and outstanding performance.

Our Mission Statement

To be the premier provider of quality consumer-focused contact solutions. Every interaction with our clients and their customers will be conducted with high ethical standards and strict adherence to applicable laws, regulations, and policies.

Our advantage lies in the value that we bring into the strong partnership with our clients

  • Protection

  • Performance

  • Compliance

  • Transparency

Core Values

All long-term strategies and short-term actions will be molded by a set of core values that are shared by each employee. Our values guide how we behave as individuals, and collectively, our behaviors determine how we are perceived as a company.

 

Ethics

 

Each one of us commits to act with integrity and honesty in all situations, and we will take personal responsibility for our actions

 

Diversity

 

We pursue diversity in our workforce, our markets, and our services because we recognize that optimum solutions require different backgrounds, new perspectives, and open minds. We leverage diversity through inclusion of employees, empowering them to shape the future of the company through collaboration and innovation

 

Innovation

 

Through inventive processes and unique solutions, we provide unmatched value to our clients and their customers. We foster creative work environments where we always challenge ourselves to improve our processes and procedures

 

Excellence

 

We work relentlessly to obtain the highest quality results through continuous improvement, flawless execution, and passion

Affiliations and Certifications

  • Better Business Bureau Accredited Business

  • Member, Receivables Management Association International

  • Verified Veteran-Owned Business

 CERTIFICATIONS

PCI DSS

SSAE 18 SOC 2 Type 2