Frequently Asked Questions

Find answers to frequently asked questions. See the most common topics and more. If you can’t find what you’re looking for in our FAQ section, use our online contact form or call us.

  • Unifin Inc.’s history in the collections industry started in 2011. We are a full-service receivables management organization that collects on past due accounts. Founded on the principle that an unpaid account does not define a person, Unifin Inc. has helped thousands of consumers resolve their debt obligations. Call today at (888) 572-3987 to see how we can assist you in your financial journey.

  • When a creditor (for example a bank, credit card company, or other type of lender) does not receive timely payments on an account over a period of time, they may choose to send these debts to a company such as Unifin Inc. to collect that debt. Our goal at Unifin Inc. is to assist you in getting your debt resolved as soon as possible so that you can move on to other important journeys in your life.

  • If you have received a letter or email from us, look for the portion of the communication that says Original Creditor to see the creditor or lender that you opened the account with. If you are unable to locate it, please feel free to email us or call (888) 572-3987 and we will be happy to provide that information to you.

  • We are contacting you because your unpaid account has been placed in our office for collection. We would like to work with you to determine the best solution to resolve your debt.

  • If your account has been paid off or settled with Unifin Inc., please contact us using the email form, and we’ll be happy to send confirmation to you. Please include your name and account number. Please also note that we will only be able to send this information to the email address or mailing address we have on file. Please call us directly for further assistance.

  • Unifin Inc. offers a number of flexible payment options that you can customize to fit your needs. Simply login to your account on our website to view your options. If you don’t see what you need, call us today at (888) 572-3987 and we’ll be happy to work on a plan that’s right for you.

  • Unifin Inc. specializes in helping people get back in control of their financial future. We do have options available and we would be happy to work with you on this journey. You can login to your account on our website to view the options listed there. If you don’t see what you need, please call us today at (888) 572-3987 and we’ll be happy to work on a plan that’s right for you.

  • We certainly understand that circumstances happen which may make it challenging to pay bills. If you are not able to currently resolve your account, we would like the opportunity to work with you on exploring other options. Even if you are not able to make a payment right now, please call us at (888) 572-3987 and let us know.

  • After your account is resolved with us, Unifin Inc. will notify the current creditor that you have resolved your debt.

  • If you believe you have previously resolved this account with the creditor or another collection agency, please advise us of this payment so that we can research this matter further. Please send any supporting documentation to the mailing address below OR complete the email form.

    Mail:
    Unifin Inc.
    P.O. Box 1608
    Skokie, IL 60076